How to avoid email miscommunications

Rethinking Email Signals: What does our manner and miscommunication really say?

Dear Rethinkers,

Firstly, a big warm welcome to lots of new subscribers. I’m pleased you’re here.

A lot of our communication is over email these days, but how often do you find yourself considering your choice of words, the tone of your message or even the most appropriate way to sign off?

Early on in my career, whilst I was living in New York, I joined a …